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SERVICE - VALUE IMPROVEMENT
“Loyal to Quality, Care to Service, Pursue to Excellent”is the highest aim of Zhanjiang Weida machinery Industrial CO,.LTD .We have always adhered to the service concept of "quality first, service first, enterprise-oriented" since the establishment of the company, providing you with worry-free service from pre-sales service, in-sales service to after-sales service,integrating service into any aspect which is closely related to each customer.
After-sales service
+86-0759-3836778 customers’ service center
Customers’ service center
is the information center of our communication with you. We will provide you with a comprehensive answer to any questions you may have while purchasing the product.
Ask : What information I should give for taking the right equipment and model?
Answer : We would need to know the following information.
1) What’s the raw material need process? What is finished products?
2) What is the production capacity per hour?
3) Have any special requirement of equipment?
Ask : Could you help me to choose the suitable equipment?
Answer : Yes. According to your information, we are sure to offer you the suitable equipment, the more information you have, the more suggestions we could do.
In-sales service
Consultant sales, one-stop service
Ask : How about we have doubt after getting the equipment?
Generally, please contact with us when have doubt, we could offer the videos, pictures and 3D for your reference to solve.
Ask : Can we contact you have doubt in the production?
Answer : Of course. That is we should do, please contact us freely.
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After-sales service
Ask : Can ask you after the equipment is over the warranty time?
Answer: Yes. As long as the equipment is produced by us, we provide after-sales service for life.
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